Something wrong with an order, or a question before you buy? Here is the fastest way to get it sorted.
Every confirmed order comes with a tracking token and link. Use the link from your order confirmation to see where your parcel is. Lost the link? Message us your phone number and we will send you the latest status.
If your parcel is late, or the courier could not reach you, contact us with your order number — we will chase the courier and get it moving. Deliveries inside Dhaka usually take 1–2 working days and 2–4 working days outside Dhaka.
If we shipped the wrong part, or something arrived damaged or incomplete, contact us as soon as possible with your order details and a photo of what you received. We replace it at our cost — no argument.
Changed your mind, or ordered the wrong part? You have 30 days from delivery to return it, as long as it is unused and in its original packaging. Contact us to arrange the return and we will guide you through it.
Applicable parts carry a 1-year warranty against manufacturing defects. If a part fails under normal use, contact us with your order details and a description (or photo/video) of the fault, and we will replace it.
The best support call is the one you never need to make. Before ordering, check the fitment information on the product page — it lists the motorcycle models the part fits and its part number where available. If you are not sure, send us your bike model and a photo of the old part, and we will identify the correct one for you. You can also browse all products on the products page.
However you prefer to reach us, we are always open: